Privacy Policy
Effective Date: August 18, 2026
Shepherd’s Village University (“SV University,” “we,” “us,” or “our”) is an online educational program of Shepherd’s Village. We are committed to respecting your privacy and protecting the personal information you share with us.
This Privacy Policy explains what information we collect through Shepherd’s Village University, how we use it, and the choices you have regarding your information.
1. Information We Collect
When you create an account, enroll in a course, complete a form, or otherwise interact with Shepherd’s Village University, we may collect information such as:
Your first and last name
Email address
City, state, province, or country
Church, ministry, organization, or other affiliation you voluntarily provide
How you heard about Shepherd’s Village University
Account and enrollment information
Course participation and progress
Information you voluntarily provide through surveys, forms, course activities, or communications with us
Technical information associated with use of the website and learning platform, which may include device, browser, IP address, cookies, and similar information
We seek to collect only information that is reasonably necessary to provide and improve our educational programs and services.
2. How We Use Your Information
We may use the information we collect to:
Create and manage your Shepherd’s Village University account
Provide access to courses, resources, and educational materials
Communicate with you regarding your account, courses, resources, or related services
Provide technical or learner support
Understand who we are serving and where our learners are located
Evaluate how people discover Shepherd’s Village University
Measure participation, course engagement, and program effectiveness
Improve existing courses and develop future resources
Share news, resources, opportunities, or other communications from Shepherd’s Village when you have consented to receive them
Maintain the security and proper operation of our website and learning platform
Comply with applicable legal obligations
We may also use aggregated or de-identified information to understand and communicate the reach and impact of Shepherd’s Village University. For example, we may report the number of learners served or the geographic areas reached without identifying individual learners.
3. Our Learning Platform and Service Providers
Shepherd’s Village University is hosted using Thinkific, a third-party online learning platform.
Thinkific and other trusted service providers may process certain information as necessary to host our courses, manage accounts, provide technology services, process transactions when applicable, analyze website usage, or support communications.
These third parties have their own privacy practices and policies.
4. How We Share Information
Shepherd’s Village does not sell your personal information.
We may share information with trusted service providers when reasonably necessary to operate Shepherd’s Village University, provide services you request, maintain our systems, comply with the law, or protect the rights and safety of Shepherd’s Village, our learners, or others.
We may also disclose information when required by law or when we reasonably believe disclosure is necessary to comply with a legal obligation.
5. Email and Communications
We may send you emails necessary to administer your account, enrollment, courses, or requested services.
If you separately choose to receive promotional, ministry, educational, or other optional communications from Shepherd’s Village, you may unsubscribe from those communications by using the unsubscribe instructions provided in the email.
Account-related or service-related communications may still be necessary while you maintain an active account.
6. Cookies and Similar Technologies
Shepherd’s Village University and the technology providers supporting the site may use cookies or similar technologies to operate the website, remember preferences, understand website usage, improve functionality, and maintain security.
Your browser may allow you to control or disable certain cookies. Disabling cookies may affect some features of the website.
7. Data Security
We take reasonable administrative and technical measures to safeguard personal information.
However, no website, online platform, or electronic transmission can be guaranteed to be completely secure. By using Shepherd’s Village University, you acknowledge the inherent risks associated with transmitting information online.
8. Your Choices and Your Information
You may contact us to ask about personal information you have provided to Shepherd’s Village University or to request that information be corrected or deleted, subject to applicable legal, operational, and recordkeeping requirements.
You may also be able to update certain account information directly through your Shepherd’s Village University account.
9. Children's Privacy
Shepherd’s Village University is intended primarily for adult learners.
We do not knowingly seek to collect personal information directly from children through student accounts. If you believe a child has provided personal information through Shepherd’s Village University without appropriate authorization, please contact us so that we can review the situation.
10. Third-Party Links and Resources
Courses or resources may contain links to websites, services, or resources operated by third parties. Shepherd’s Village is not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to Shepherd’s Village University, our practices, technology, or applicable requirements.
When appropriate, the updated policy will be posted on this website with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or the information collected through Shepherd’s Village University, please contact:
Shepherd’s Village
Shepherd’s Village University
Email: [email protected]
Website: www.sv-university.org